Veteran-Owned · 10 Years U.S. Army

Supported IT at the White House

Technology that just works — without the runaround.

I supported technology at the White House and for Fortune 500 leadership. Now I bring that same standard to homes and small businesses across North Jersey — one person, start to finish, in plain English, until it's right.

Call (908) 652-5118 Request a Visit

$100per hour, flat

Same dayappointments available

5.0★on Nextdoor

Jonathan, owner of White Glove IT Services, Bloomingdale New Jersey

Veteran-ownedTen years supporting mission-critical U.S. Army systems

White House & Fortune 500Supported technology at the highest levels, now at your door

I come to youOn site at your home or office — no drop-off, no shipping

Licensed & insuredRegistered NJ LLC carrying liability insurance

Where do you need help?

Two kinds of customers. One standard of service.

For Your Home

Wi-Fi that drops. A new laptop nobody's set up. A printer that refuses to cooperate. I handle the technology so your household runs quietly in the background.

Whole-home Wi-Fi and mesh setup
New computer setup & data transfer
Smart cameras, doorbells & thermostats
Virus removal and parental controls
Patient one-on-one tech tutoring

Explore home services

For Your Business

Small businesses deserve the same IT standard the big firms get. Networks, workstations, security and cloud — handled by someone who answers the phone.

Office network design & installation
Workstation setup and staff onboarding
Cybersecurity and data protection
Microsoft 365 & cloud migration
Ongoing support without contract lock-in

Explore business services

What I do

Eight things I fix, better than anyone local

Wi-Fi Optimization & Mesh

Kill the dead zones. Proper router placement, mesh setup, and honest advice on your internet plan.

New Computer Setup

Out of the box to fully working — files, email, apps and accounts moved over safely.

Printer Troubleshooting

Offline errors, wireless printing, scan setup and drivers — sorted for good.

Security & Parental Controls

Content filters, account protection and safe settings for the whole family.

Smart Home Installation

Cameras, doorbells, thermostats, speakers and hubs — connected, secured, working together.

Phone & Tablet Support

iPhone, iPad and Android — setup, syncing, storage and the apps that won't behave.

Virus & Malware Cleanup

Infections removed with your data intact, plus defences hardened so it doesn't happen again.

Tech Tutoring & Guidance

Patient, plain-English one-on-one help. No jargon, no judgment, at your pace.

Where the standard comes from

The people I used to support couldn't afford downtime either.

Before North Jersey, I supported technology at the White House and for Fortune 500 leadership — environments where "I'll get to it tomorrow" was never an answer. Same standard now applies to your kitchen table.

Jonathan servicing a printer in an office at the White House — **Same job, different office**The work itself hasn't changed — just who's waiting on it.

Air Force One welcome aboard card issued to Mr Akhondi — **Wheels up**Support that travelled with the people who needed it.

Marine One on the tarmac — **No acceptable downtime**Where I learned that finished means finished.

The White Glove standard

Four promises I actually keep

Fixed the first time

If it isn't right when I leave, it's on me. I come back until it's genuinely solved — you don't pay twice for the same problem.

One person, start to finish

No ticket queues, no rotating technicians, no explaining your setup again. You call me, you get me.

Plain English, always

I'll tell you what's wrong and what it'll take in words that make sense — and I'll never talk down to you for asking.

Honest, visible pricing

$100 an hour. No diagnostic fee, no upsells, no mystery invoice. If a cheaper fix exists, I'll tell you about it.

Straightforward pricing

No packages to decode. No surprises on the invoice.

$100/ hour

Within Passaic, Morris, Sussex and Warren counties. Outside those areas, a flat $50 travel charge applies. Billed by actual time on site.

Call (908) 652-5118 Request a Visit

No diagnostic fee. I don't charge you to find out what's wrong.
No trip charge inside my four counties.
A price before I start. If the job will run long, you hear it from me first.
Return visits are free if the original issue comes back.
Quick questions are free. Call me — I'm not running a meter on a two-minute answer.

Jonathan servicing an office printer on site for a client

Jonathan during his ten years of U.S. Army service

Jonathan with his unit during deployment

Who you're calling

Ten years in the Army taught me that the mission ends when it's done.

I'm Jonathan. I spent ten years in the U.S. Army supporting secure, mission-critical systems. From there I went on to support technology at the White House, on Wall Street, and for Fortune 500 leadership. Now I bring that same standard to homes and small businesses in North Jersey.

That background is the whole reason this business works the way it does. When the systems you're supporting can't go down, you learn to be thorough, to communicate clearly under pressure, and to finish what you started. Those habits don't switch off because the job is a home router instead of a field network.

My goal is simple: remove technology stress so you can focus on what matters most.

The White Glove Standard, a book by Jonathan Akhondi

I've written two books

The White Glove Standard — lessons on service from a career in technology. And Little Lumen and the Borrowed Glow, a children's story.

See both books

Neighbours, not strangers

What people around here say

Every review below is from a real customer in the area.

★★★★★

Jonathan solved multiple issues quickly and professionally. Very knowledgeable and easy to work with — highly recommended.

Gerard M.Multiple issues resolved

★★★★★

He transferred all my emails and contacts from another computer and got everything running smoothly. Efficient and reliable.

Ron B.New computer setup

★★★★★

Fast, convenient service and great printer troubleshooting. Easy to schedule and very responsive.

Deanna D.Printer troubleshooting

★★★★★

Diagnosed my home internet and printer problems and got everything working again. Very thorough and professional.

Win G.Home internet & printer

★★★★★

Helped me safely close my Optimum account and secure my data. Same-day service and excellent support — highly recommend.

Mary Ann K.Account & data security

★★★★★

5.0 out of 5 across every review to date

Where I work

On-site across North Jersey

Based in Bloomingdale and covering four counties. If you're just outside the line, call anyway — I travel further for a flat $50.

Call (908) 652-5118

Passaic County

Bloomingdale, Butler, Wanaque, Ringwood, Pompton Lakes, Wayne, West Milford, Haledon, Totowa, Little Falls, Hawthorne, North Haledon

Morris County

Kinnelon, Riverdale, Boonton, Montville, Denville, Rockaway, Parsippany, Randolph, Morristown, Mountain Lakes, Lincoln Park, Pequannock

Sussex County

Sparta, Newton, Vernon, Hopatcong, Franklin, Andover, Hamburg, Byram, Stanhope, Lafayette

Warren County

Hackettstown, Washington, Phillipsburg, Belvidere, Blairstown, Hope, Independence, Mansfield, Allamuchy, Oxford

Before you call

Questions I get asked a lot

How much does IT support cost?

$100 per hour, billed for actual time on site, anywhere in Passaic, Morris, Sussex or Warren county. Outside those four counties there's a flat $50 travel charge. There's no diagnostic fee and no charge for a quick question over the phone.

Do you come to my house, or do I bring my computer to you?

I come to you. Almost everything I do — Wi-Fi, printers, smart home devices, new computer setup — works better in the place it actually lives. No drop-off, no shipping your machine somewhere and waiting a week.

Can you come out the same day?

Often, yes. Same-day and next-day appointments are usually available depending on the week. Call and I'll tell you honestly what I can do.

What if the problem comes back?

Then I come back, at no charge. If it wasn't right on the first visit, it's on me until it is. That's the whole promise.

I'm not very good with technology. Is that a problem?

Not remotely — a good portion of my work is one-on-one tutoring, and it's some of my favourite work. I'll explain things in plain English, at your pace, as many times as you need. Nobody gets talked down to.

Do you work with businesses as well as homes?

Yes. Office networks, workstation rollouts, cybersecurity, Microsoft 365 and cloud migrations for small businesses across North Jersey — same hourly rate, same standard.

Are you licensed and insured?

Yes. White Glove IT Services LLC is a registered New Jersey business and carries liability insurance. I'm happy to provide a certificate of insurance on request — a lot of business clients need one on file before work starts.

Get in touch

Tell me what's not working.

Call and you'll get me, not a menu. Or send a note and I'll come back to you the same day — usually within a couple of hours.

(908) 652-5118 jonathan@whitegloveitsvcs.com

Bloomingdale, New Jersey 07403

Monday–Saturday, 8:00am – 7:00pm

Request a visit

The more you tell me, the better prepared I'll show up.