What I do
On-site IT support, explained properly
Eight things people call me about most. All at your home or office, all $100 an hour, all done by the same person start to finish.
Wi-Fi Optimization & Mesh
Dead zones in the back bedroom. Video calls that freeze. A router the cable company left in the basement corner. I come…
Read more →New Computer Setup
The machine is the easy part. Getting fifteen years of files, photos, email and saved passwords onto it — without…
Read more →Printer Troubleshooting
Wireless printing that works on Tuesday and not on Thursday is the most common call I get — and it's almost always…
Read more →Security & Parental Controls
Most people don't get hacked. They get talked into it — by a pop-up, a phone call, or an email that looked close enough…
Read more →Smart Home Installation
Cameras, doorbells, thermostats, speakers and TVs — installed, connected to the right network, and set up so they still…
Read more →Phone & Tablet Support
New phone setup, photos that won't back up, storage that's always full, and the accounts nobody remembers the password…
Read more →Virus & Malware Cleanup
Pop-ups, browser hijacks, fake warnings and machines that have slowed to a crawl. Removed properly — and then hardened…
Read more →Tech Tutoring & Guidance
Not a repair. Just an hour with someone who will explain it properly, as many times as you need, without making you…
Read more →Not sure which one you need?
That's completely normal — most problems don't arrive with a label on them. Call and describe what's happening in whatever words make sense to you. Working out what it actually is, is my job, not yours.
What it costs
$100 an hour, flat
Billed for actual time on site. No diagnostic fee, no call-out charge, and quick questions are always free. If the problem comes back, so do I — at no cost.
- Same-day and next-day visits usually available
- No trip charge inside Passaic, Morris or Bergen county
- You get me on the phone, not a call centre
- Remote support by text, phone or video: $25 for up to 20 minutes
- Monthly and annual support memberships available
- Licensed New Jersey LLC, carrying liability insurance
Get in touch
Tell me what's not working.
Call and you'll get me, not a menu. Or send a note and I'll come back to you the same day — usually within a couple of hours.
Request a visit
The more you tell me, the better prepared I'll show up.